Mitch.ag policy
Privacy Policy
How Mitch.ag handles account, farm, operational, billing, support, analytics, and AI interaction data.
Information we collect
Mitch.ag may collect account details, farm and business details, livestock records, paddock records, machinery records, spray records, timesheets, team member information, billing status, device and browser information, support messages, AI interaction data, analytics data, and cookie-related information.
How information is used
We use information to provide the app, protect accounts, support farm workflows, process billing through payment providers, improve reliability, provide support, and improve product quality.
Farm and business data
Farm records remain operational data supplied by users and their teams. Public marketing pages do not expose private farm data.
AI interaction data
Ask Mitch interactions may be logged for support, safety review, quality improvement, and troubleshooting while sensitive data is handled with reasonable safeguards.
Retention and deletion
Data may be retained while an account is active and for reasonable operational, legal, billing, backup, and security periods. Users may request deletion through the support process.
Privacy contact process
Use the Contact or Support page to raise privacy questions, account access questions, or deletion requests.
Use the Contact page for support, privacy, billing, or account questions.