Support

Farm software support, made simple.

Find help for setup, farm records, teams, trial questions, billing, and Ask Mitch AI.

Getting started

Set up your account, understand the dashboard, and choose your first farm workflow.

Account setup

Manage profile details, company setup, roles, and access expectations.

Farm setup

Create farms, place farm markers, add paddocks, and build your operating map.

Adding team members

Invite users, manage team roles, and understand who can review or manage records.

Livestock and mobs

Add animals and mobs, move livestock, record history, and manage active records.

Paddocks and maps

Draw paddocks, update boundaries, use map layers, and plan field work.

Tasks and timesheets

Create tasks, assign work, log time, submit weeks, and review approvals.

Spray records

Record spray and paddock activity details for practical farm compliance history.

Billing and trial help

Understand the 60-day free trial, billing, cancellation, and account questions.

Ask Mitch help

Learn what Ask Mitch can support, how to verify outputs, and how to report issues.

Contact support

Use the contact page to request help or account guidance.